Community & Family Support Mentor Employability Job in Belfast - nijobfinder

Community & Family Support Mentor Employability

East Belfast Mission


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Community & Family Support Mentor Employability

Accountable to: Senior CFSP Mentor
Salary: £14,522.82 p.a. (21.5 hours)
Location: Skainos Square, 239 Newtownards Road, Belfast
Hours of work: 21.5 per week across 3 days per week to end August 2021 with potential to increase hours from September 2021
Leave: 23 days plus 12 statutory days (pro-rata)
Pension: National Employee Savings Trust (NEST) Pension Scheme
Health Care: An employee health care plan is available after successful probation
Probation: This post is subject to a 6-month probationary period
Contract term: End March 2022

Main Purpose

To focus on employability mentoring, jobsearch activities and supporting members of families over the age of 16 years to avail of opportunities in education, employment and training.

The postholder will also provide mentoring and support to young people 13-16 years who are at risk of disengaging from school, focusing on positive punctuality, attendance and behaviour outcomes.

Main Duties and Responsibilities

  • Recruit eligible participants onto the programme focusing on engagement, retention and achievement of positive outcomes.
  • Carry out a detailed risk, needs and barriers assessments on the issues affecting individual participants.
  • Develop and implement individual action plans to overcome barriers to employment, outlining goals, actions and outcomes.
  • Deliver one-to-one employability mentoring and group sessions with participants over the age of 16 years as required to remove barriers to employment, providing a safe, relaxed environment underpinned by a community development approach with a structured and developmental process.
  • One-to-one support and interventions with participants 13-16 years old at risk of disengagement from school and other family members on employability, education and training issues/barriers.
  • Work in a confidential and professional manner that ensures family welfare and safety is of paramount importance
  • Respond to sensitive issues in a confidential manner subject to safeguarding guidelines.
  • To work with the CFSP Family Mentor in implementing the family support plan outlining employability-related support to address issues, actions and timescales to achieve positive change and development within a family.
  • To effectively manage caseload and provide professional focused advice referring to other agencies/organisations as required as part of participant action plans.
  • Undertake progress reviews and ensure targets are achieved that reflect positive outcomes in relation to employment, training and education.
  • To develop and maintain excellent working relationships with schools and relevant statutory, community and voluntary organisations.
  • To work in an integrated manner with other team members and with other relevant service providers.
  • To maintain accurate records of all engagements and work undertaken with participants.
  • To provide statistical reports to assist with the monitoring and evaluation of the programme in a timely manner.
  • To ensure the accuracy and completion of all administrative forms, reports etc is provided in a timely manner.
  • To review with line manager outcomes against performance targets and reflect on practice.
  • To maintain and develop relevant skills and work to the highest professional standards.
  • To comply with relevant policies and procedures e.g. Health and Safety, Child Protection, Data Protection etc.
  • Ensure consistency of quality of delivery and reporting issues as they arise.
  • Undertake staff development activities as required.
  • Undertake regular, formal supervision to measure performance against targets and reflect on practice.
  • Attend and participate in team meetings.
  • Any other reasonable duties assigned by the organisation.

Personnel Specification

1. Qualifications


  • Minimum NVQ 3 level qualification in Advice & Guidance or equivalent.


  • NVQ 3 or an equivalent level qualification in Health & Social Care, Family Support, Youth Work, Education, Social Care, Adult Learning Support or equivalent.

2. Proven Competence and Experience


  • A minimum of two years’ experience of designing and delivering employability support with positive outcomes in relation to employment, education and training.
  • Demonstrable experience in undertaking employment, education and training assessments.
  • Experience of working with young people with positive educational outcomes.
  • Experience of working to and understanding Child Protection policy, procedures and legislation.


  • Experience of working in a multi-disciplinary environment responding to needs of children, young people and families.

3. Skills/Abilities:


  • Excellent written and oral communication skills.
  • Sound knowledge of ICT including all Microsoft Office applications (Word, Excel, Powerpoint, Outlook, internet etc.).
  • Motivating others and excellent interpersonal skills.
  • Using own initiative and working positively within a team and building good working relationships.
  • Being non-judgmental in approach to dealing with families.
  • Excellent organisational skills.
  • Commitment to the development of people in the community.
  • Information management and report writing.
  • Mentoring skills and facilitation.
  • Group-work skills.

4. Circumstances


  • Ability to work flexible hours (including evening work and weekend work when required).
  • Willingness to undertake training required for the post.
  • Subject to Access NI clearance.
  • Driving licence and access to a vehicle. This criterion will be waived in the event of disability and if the postholder can demonstrate the effectiveness of alternative transport arrangements

To apply for this position please download an application form via CLICKING DOWNLOAD APPLICATION PACK.

Please download a Monitoring Form below.

We are an Equal Opportunities Employer

Additional Documents

Monitoring Form 2017 1.doc
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Job Snapshot

Job Type
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Childcare & Social Work
Job Roles
Mentor, Community Support Officer
Min Experience
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Employer Type
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Employer Details

East Belfast Mission

Skainos Square,
239 Newtownards Road,
Co. Antrim,

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